Privacy Policy

Introduction

Welcome to http://mobility-assistance-tierra-verde-texas.primarycareaid.com (hereafter referred to as “Mobility Assistance Tierra Verde Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at http://mobility-assistance-tierra-verde-texas.primarycareaid.com
Any mobile applications or services provided by us
All interactive features and services offered through these platforms
Links to third-party websites or services within our platform (please note that this policy does not extend to their privacy practices)

Processing Activities

This Privacy Policy governs your interactions with us when:

You use our applications, sign up for accounts, or access our services as an authorized user.
You visit our websites and interact with the content, including by providing feedback or making purchases.
We communicate with you via email, phone, SMS, or other channels regarding our services, newsletters, promotions, or support.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and improve our services:

Account Information: This includes usernames, passwords, and registration details.
Payment Information: We process credit/debit card details, billing addresses, and payment history for secure transactions.
Financial Information: We may collect bank account numbers or other financial data for direct billing or subscription services.
Purchase Information: Details of products or services you have purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information to identify and communicate with your device securely.
Location Data: Your geographic location data when you interact with our services, used for personalized content and analytics.
Feedback and Reviews: Any comments, suggestions, or ratings you provide us to improve our products and services.
Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information.
Product Information: Data about the products you view, search for, or purchase on our sites, including product preferences and usage patterns.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience and gather analytics:

Strictly Necessary Cookies: Essential for navigating our website and using its core features.
Preference Cookies: Remember user preferences and settings to personalize content.
Analytics Cookies: Track site usage, measure performance, and understand how visitors interact with our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Fulfilling your service requests or transactions.
Providing customer support and resolving issues.
Analyzing website performance and user behavior.
Complying with legal requirements and regulations.

Once the data is no longer required, we delete or anonymize it to prevent re-identification.

Data Security

We prioritize the protection of your personal data through various security measures:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
Access Controls: Our systems implement role-based access controls to restrict unauthorized personnel from accessing sensitive information.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
Restriction: Limit our use of your data for specific purposes.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for marketing or profiling purposes.
Non-Discrimination: Assert that you will not be subject to unfair treatment due to exercising your data protection rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer at privacy@mobility-assistance-tierra-verde-texas.primarycareaid.com or via postal mail at:
Mobility Assistance Tierra Verde Texas
Data Privacy Team
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

For any privacy-related inquiries, feedback, or requests, please contact us at:

Email: privacy@mobility-assistance-tierra-verde-texas.primarycareaid.com
Postal Mail: Mobility Assistance Tierra Verde Texas, Privacy Team, [Address]